Shipping Policy

As a practical matter, with the commercial term stated precisely, orders can be delivered only in the United States. Free standard shipping applies throughout the U.S., and each dispatched package is accompanied by tracking. The relevant customer outcome is consequently presented as a clear operating standard.

Under this customer standard, with the decision path easy to follow, fulfillment is generally completed within 1-2 business days, apart from weekends and U.S. public holidays. Once shipped, an order typically spends 4-6 business days in transit. The applicable store practice is presented with its practical consequence made explicit.

As part of our service commitment, with the practical next step kept visible, the shipment notice and tracking link use the contact details entered at checkout. A correct and complete destination is the customer's responsibility; prompt correction requests are welcome but may be too late once fulfillment is underway. The commercial condition is stated with its customer-facing effect kept visible.

To explain the outcome directly, with timing and responsibility read together, quoted timing may be affected by severe weather, carrier disruption, seasonal volume, an address exception, or circumstances beyond reasonable control. The resulting customer expectation is kept direct and readily reviewable.

For transparent service, with the decision path easy to follow, orders that have not shipped may be cancelled; once shipped, they fall under the Refund Policy. Applicable law determines all tax charges. This explanation keeps timing, responsibility, and outcome connected for the reader.

Shipping and tracking assistance: support@nubyqay.shop or 512-736-1338, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubyqay.shop
Phone: 512-736-1338
Physical address: 1726 E 62nd St N, Tulsa, Oklahoma, 74130, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)